CURRENCY AND PAYMENTS

On board all prices are in € Euros. As there are no foreign exchange facilities on board, we would recommend that you purchase any currency requirements you expect to need before you travel. There is little opportunity to visit banks whilst on tour. For purchases ashore, many shops accept most Travellers’ Cheques and major Credit Cards. A cashless system operates on board with passengers settling accounts at the end of the cruise. Visa, MasterCard and American Express credit cards, cash and Travellers’ Cheques are accepted for payment of on-board accounts. Maestro cards, debit cards and personal cheques are not accepted.

MEDICAL FACILITIES

Please note that there are no medical facilities on board. You are advised to bring a valid E111 (European Health Insurance Card) with you. There will, of course, be access to medical facilities at our frequent ports of call. All passengers must complete a Norovirus declaration form prior to embarkation.

BARS & ALCOHOL

Only alcohol purchased in the river cruiser’s bars and restaurants may be consumed on board.

DINING ARRANGEMENTS

Breakfast, lunch, afternoon tea and dinner are arranged on an open sitting basis and may be taken in The Restaurant. Opening times will vary according to the daily programme. Breakfast and lunch will be buffet style. Evening meals will be a combination of buffet-style meals and waiter service meals. Main meals include free mineral water. Tea and coffee is served early morning and after Breakfast, Lunch and Dinner. At other times tea and coffee is available for purchase at the bar.

TELECOMMUNICATIONS

The on-board telecommunications system means that you are never more than a telephone call away from home or office. All cabins feature telephones and charges are applicable.

ELECTRICAL APPLIANCES

Cabins feature 110 and 220 volt current. The use of hair dryers, electric rollers, curling irons, electric shavers and other small appliances should be checked with reception, but, for safety reasons, the use of travel irons and any tea/coffee making euipment is strictly prohibited. Each cabin is equipped with a hair dryer. There is a limited number of plug adapters on board.

LAUNDRY

Valet service is available for laundry and ironing. A laundry bag and order form are provided in your cabin wardrobe. Charges are applicable.

WHAT TO WEAR

As a general rule, for days on board and ashore, spring/autumn clothing/casual wear is the order of the day. It should be light, comfortable and easy to care for. A sweater and jacket for cooler evenings and a light raincoat are also advisable.
On warmer days the weather will usually be suitable for sunbathing, so don’t forget your wrap, bathing suit, sunglasses, sunhat and sunscreen. For trips ashore and for walking on cobbled streets, comfortable, sturdy walking shoes are a must. You may also want to bring with you a camera, binoculars, umbrella and insect repellent.
In certain countries, shorts, short skirts, bare arms and shoulders will not be appreciated locally and you may be prohibited entry to certain sites. Advice will be given on board.

SMOKING

Passengers are only permitted to smoke on the open decks. Smoking is not permitted on excursion coaches.

SAFETY INFORMATION

Safety information, in the event of an emergency, will be given early in the cruise. Please see your Daily Programme for more information.

RIVER CONDITIONS

Please note that river cruise itineraries and ports of call may have to be changed without prior notice if affected by natural conditions such as high or low water levels or changes to local mooring restrictions or lock closures.